Inside Sales

Job ID: 
Job Type: 
Job Status: 
Company Name: 
Company Location: 
Houston, TX

Contact Information

Betty Michael
(832) 900-9572
Contact Preference: 


SUMMARY: The Inside Salesperson is a pivotal role within Trussway and is vital to processing customer material orders taken by phone and fax. This position maintains records and enters data into a computer system to provide an accurate materials inventory, material order, shipping information, pricing data, and payables information.


  • Safety – Observe and follow safety and security procedures designed to ensure the safety of our employees.

  • High Performance – Consistently perform at a high level and with a sense of urgency.

  • Integrity & Honesty – Demonstrate and enforce full compliance with rules, regulations, and standards in a candid, truthful, and ethical manner.

  • Focus – Stays on task to achieve goals and objectives even during difficult and stressful situations.

  • Teamwork – Cooperatively works with team members to solve problems, identify waste, and meet organizational goals.


  • Enters material orders into order entry system/TOS

  • Completes sales orders, including customer name, shipping address, quantity/type of materials, or retrieves purchase order number with designated materials

  • Answers approximately 50 to 70 project-related telephone calls per day

  • Creates extra work orders as required to resolve shipping and design issues

  • Schedules customer orders for shipments and maintains Jobsite schedules

  • Tracking orders and monitors the delivery process to provide inquiring customers with shipping status

  • Assists in the resolution of shipping or scheduling errors

  • Communicates design and performance issues to the proper individuals and departments

  • Arranges COD orders if applicable

  • Maintains applicable files, mail, orders, etc. in an organized and accurate manner

  • Performs other job-related duties or special projects as assigned


To complete the job successfully, an individual must be able to perform each essential duty satisfactorily in a manufacturing facility exposed to the local weather conditions. Reasonable accommodations can be done to enable individuals with disabilities to perform the essential functions.

  • Excellent customer service skills

  • Attention to detail

  • Information management; organizing and planning

  • Knowledge of computers and relevant software applications, primarily Microsoft Office Products and Outlook

  • Knowledge of wood species, treatments, dimensions, lengths, board footage, square footage, and linear footage


  • None





  • High School Diploma

  • 3-5 years in wood product/lumber/truss experience in the multi-family construction industry is preferred


  • Ability to effectively present information and respond to questions from internal and external customers whose first language is English

  • Bilingual in English and Spanish is a plus


  • None
Education/Career Requirements
Minimum Degree: 
High School Degree
Minimum Career Level: 
Mid Career (2+ years of experience)
Other Requirements
Must Start Date: 
Friday, July 31, 2020
Must Have Reliable Transportation
Must be willing to
Work First Shift
Work Weekends
Additional Comments: 
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the job may require prolonged standing, sitting, and other activities necessary to perform job duties. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment; however, it may be needed at a field location. TRAVEL REQUIREMENTS: Some travel may be required for job sites to meet with sites and customers if the need arises. To APPLY: PLEASE visit Requisition #: 1291